ITRAK 365 Featured Components


Managing your Quality, Health, Safety and Environmental (QHSE) risks can be complex. ITRAK provides a rich and configurable platform which can be tailored to your business processes resulting in improved organizational resilience.

Incident Management

Incidents can become cumbersome when many parties are involved. ITRAK provides a structured incident process which incorporates incident classification, risk management and assigning action to prevent further occurrences and reduces the risk of costly incidents.



  • Real time incident notification with customizable communication hierarchy
  • Structured incident investigation processes that incorporates your favorite investigation tool
  • Investigate in the field for faster results
  • Assign action items and notification of outstanding items to crews/teams/accountable party

  • Improves Loss prevention and case management (case management is a common term for how effective incidents are handled and closed out)
  • Reduces costs and time spent on incidents
  • Enhances incident data accuracy which allows firms to identify, analyze and take preventable action on trends
  • Encourages proactive reporting

Inspections & Audits

Risk evaluation, analysis and control processes can be complex and daunting. Establishing a solid framework for risk assessment is imperative to identify threats and opportunities to remain competitive in this rapidly changing global landscape. The power of data-driven decisions can help management to determine the priorities for potential course of actions in regard to risk management.


  • Analysis of findings to identify vulnerabilities
  • Corrective actions assigned to parties with timelines
  • Identify and track trends and deficiencies/non-conformances with visual support by photos
  • Notifications for scheduled inspections to accountable party
ITRAK QHSE Inspections & Audits

Risk Assessments

Risk evaluation, analysis and control processes can be complex and daunting. Establishing a solid framework for risk assessment is imperative to identify threats and opportunities to remain competitive in this rapidly changing global landscape. The power of data-driven decisions can help management to determine the priorities for potential course of actions in regard to risk management.

  • Improves the identification of opportunities and threats
  • Project specific HAZOPs (Hazard & Operability Study)
  • Ability to build a risk process that you can link to an inspection or audit
  • Assign action items and notification of outstanding items to crews/teams/accountable party
  • Customizable Risk Assessment matrix (RAM) that has the capacity to trigger alerts to key stakeholders depending on the risk severity of the event

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Corrective Actions 

Monitoring management policies and procedures is the foundation of an efficient successful system. When deficiencies are identified, it is critical to assign action and close out the item. Managing corrective actions and non-conformance reporting can be time consuming and ITRAK 365 has a smooth streamlined process to manage and save time to focus on priorities.


  • Full management with ability to close the loop with correction items within the system
  • Customizable notifications to key stakeholders
  • Assuring you get the work done as per core certification or ISO specifications
  • Increases the likelihood of achieving objectives
  • Analysis of effectiveness of corrective actions and preventative actions

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Hazard Assessment

Safety professionals have many roles and requirements to meet compliance, such that they can be bogged down with paper work in the office resulting in reduced time in the field. Developing, formatting and updating hazard assessments (Job Safety Analysis –JSA; Task Safety analysis) can be time consuming, especially when different equipment and tools are reflected into a site specific assessment. ITRAK provides the foundation for a standardized assessment where efforts can be spent on content not formatting of the document.


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  • Custom Risk Ranking Capabilities
  • Provides an efficient bidirectional method of communicating hazards to accountable parties

  • Provides a powerful audit log of user activity
  • Improves controls for hazard mitigation

Training & Competency

Third party training can be expensive, particularly with firms with a high employee turn over rate and seasonal first line workers. Tracking training records and ensuring competency by task or job role is crucial for employer due diligence and protecting first line workers who are not properly trained or competent in a certain role. Not managing training and records efficiently could lead to increase of injuries or even a fatality.


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  • Tracks formal and on-the-job (OTJ) training including apprenticeship mentoring
  • In-house training (new hire orientation, WHMIS, PPE training, emergency response training)
  • Employee Self Assessments

  • Employer competency assessments and tracking capabilities
  • Equipment & supervision competency assessments
  • Training schedules and professional goals
  • Manage the lifecycle of your field services workforce

Management of Change

Staying ahead of change can be an uphill battle without a structured process. Is your organization proactive or reactive? Mismanaging change can have drastic fiscal and liability consequences. How much variation of change is acceptable in your organization? Where is your organization's threshold before a management of change should be initiated?


  • Measure and manage variations and initiate a management of change process
  • Track interruptions of work flow, delays and budgetary costs
  • Well-defined and consistent work flow processes

Want to find out more about ITRAK’s tight integration with Dynamics 365?