ITRAK 365 Support

Talk to our support reps or get some of our support resources!

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Main Support Areas

ITRAK 365 Portal

Central interface where data from field users is summarized and managed through workflows

ITRAK 365 Mobile

App that collects data from field workers with mobile devices & tablets

Microsoft Power Portal

Where customers define forms, fields, workflows, leverage 130+ QHSE controls

Microsoft Power BI

Out-of-the-box dashboards with visual insights for gathered data

Support Offerings

ITRAK 365 Support is here to help you with your various iTrak 3 (Legacy), ITRAK 365, NAV/AX, Dynamics 365, Azure, Power BI issues, and more.

Support comes in Standard, Premium, and Premium Plus options. Response Times, Business Hours, Escalation Options, and Contact Methods will vary accordingly. For more information, please consult the following documentation. If you are unsure of what plan you're on, feel free to ask us or check with your Consultant or CSM. We'd be happy to review your Support needs at any time.

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The above represents just a small highlight of the Support Services offered.

Contact us

Please email us directly or fill out this form and we'll get back to you as soon as we can.

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Other Contact Info

ITRAK 365
Suite 500, 1331 Macleod Trail SE
Calgary, Alberta, Canada
T2G 0K3

Phone Number: 1-877-65-ITRAK (1-877-654-8725).

Standard Support: support@neosystems.com

Premium/Plus Support: premiumsupport@neosystems.com

Sales: sales@neosystems.com

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