Incident Management Software

Using the best of Microsoft tools to help anyone collect, collaborate, and gain valuable insights from their data.

Incident Management Software that uses Microsoft's Power Platform and Dynamics 365

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Unfortunately, incidents are an inherent aspect of field operations across various industries. To decrease frequency, they need to be accuratly reported on. The traditional processes of recording, managing, and analyzing workplace safety incidents can be challenging and time-consuming, especially when relying on outdated manual methods such as paper forms, spreadsheets, or disparate software solutions.

ITRAK 365 offers a comprehensive solution to streamline the incident management process, integrating safety directly into your everyday Microsoft tools. The user-friendly interface offers a familiar experience, making it easy for employees to accurately report and manage incidents. With ITRAK 365, you can efficiently collect and analyze data, drive employee engagement, and ultimately, improve workplace safety outcomes.

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Empower all your stakeholders by giving them the tools they need to succeed.

Effective employee engagement is crucial for the success of any business process and safety initiative. ITRAK 365 enhances this engagement by providing your field workers with a simple and accessible platform to report incidents, no matter where they are located. The solution offers improved notifications, escalation processes, and closeout metrics, ensuring prompt and accurate incident investigations.

  • ITRAK 365 leverages common Microsoft tools, including Azure, Power BI, Teams, Outlook, Power Automate, Dynamics 365, and more, to create a user-friendly platform that can be easily used by all employees.
  • The platform streamlines the incident reporting process, providing more detail than traditional paper forms and reducing the time required to complete them.
  • With ITRAK 365, you can standardize incident reporting and investigation processes throughout your organization, helping to ensure consistency and accuracy.
  • The mobile app also provides offline functionality, allowing field workers to continue collecting data even without a network connection, keeping them focused on their work.

Configure to your specific standards, every step of the way.

ITRAK 365 is the ultimate solution for companies seeking a highly customizable EHS software. With its configurable digital forms, you can tailor the software to meet your organization's specific needs and reflect its unique assets, processes, and terminology.

If our 200+ Health, Safety and Operational process templates don't align with your business processes, don't worry. Our team of EHS industry experts can assist you in designing and building customized processes using our library of 130+ industry controls, or you can create your own using our intuitive form-building backend.

As your business evolves and expands, you'll need a solution that can adapt to changing workflows. ITRAK 365 uses Microsoft's Power Automate to provide you with full control and the flexibility to modify processes as needed. Whether your organization is growing or undergoing internal changes, ITRAK 365 has got you covered!

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Stay up-to-date with real-time notifications.

Empower your supervisors with instant and effective incident notifications through ITRAK 365's custom notification system. Automated workflows ensure that the relevant parties are informed in real-time, reducing the risk of further injury or damage and minimizing downtime.

With ITRAK 365, you can configure Microsoft Power Automate to automatically post safety alerts in Teams channels, providing quick and easy access to critical information. Customizable communication hierarchies ensure that the right people have access to the right data when they need it, improving response times and decision-making.

Improve incident management and future loss prevention with ITRAK 365's chat functionality inside Microsoft Teams. Quickly reference incidents using hero cards and assign corrective actions to field crews and teams, streamlining case management and fostering a proactive approach to safety.

Assign, track, & manage corrective actions.

Effortlessly manage and track corrective actions with ITRAK's advanced incident management software. Whether using ITRAK 365 forms, Microsoft Teams integration, or Outlook, you have the flexibility to assign, approve, and collaborate on actions and investigations with ease.

Stay on top of your corrective actions with real-time insights and reporting. ITRAK 365's Power BI action registry dashboard provides a comprehensive overview of overdue, due, and completed actions, enabling you to make informed decisions and drive improvement efforts.

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Enhance EHS with powerful reporting & analytics.

Transform the way you manage and analyze workplace incidents with ITRAK 365's powerful Power BI reporting and analytics. Built on Microsoft's Power Platform, ITRAK 365 leverages real-time data stored in Microsoft's Dataverse to provide a single source of accurate and up-to-date information across your organization.

Gain invaluable insights into the performance of your employees and organization with the ability to create and share over 40 custom reporting dashboards. These dashboards are designed to show exactly what you need to know, empowering you to make informed decisions and drive improvement efforts.

Maximize operational efficiency, minimize risks, and uncover the root causes of incidents in near-real time. With ITRAK 365, you have the tools to keep your employees safe, prevent incidents, and drive continuous improvement.

Watch our Incident Management video

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Click the link below to watch our 2 minute Incident Management overview video and see how it can fit your organization!

Contact Us to learn more!

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