Incident Management Software

Using the best of Microsoft tools to help anyone collect, collaborate, and gain valuable insights from their data.

Incident Management Software that uses Microsoft's Power Platform and Dynamics 365

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Incidents are an unfortunate reality of field work in any industry. Capturing, managing, and investigating workplace safety incidents can be a cumbersome process, particularly when using outdated paper-based forms, spreadsheets or multiple software applications.

Designed to give you everything you need when managing incidents in one place, ITRAK 365 embeds safety directly into your everyday Microsoft tools, giving your employees  a familiar user interface to streamline the data collection and reporting processes with a high degree of accuracy, functionality and employee engagement.

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Empower all your stakeholders by giving them the tools they need to succeed.

Without employee engagement, business processes and safety measures can fail or be dangerously misaligned. ITRAK 365 empowers your field workers to report incidents, wherever they may be, by delivering more efficient and accessible notifications, escalations, and closeout metrics for incident investigations.

  • Uses common Microsoft tools like Azure, Power BI, Teams, Outlook, Power Automate, Dynamics 365 and more.
  • Designed to provide a user friendly platform that anyone could accurately fill out, faster than a paper form and with greater detail.
  • Easily configure a standardized incident and investigation process throughout your organization.
  • Keep field workers focused with our mobile app's offline functionality. Giving field workers the freedom to continue collecting data without worrying about network connections.

Configure to your specific standards, every step of the way.

No one knows your business like you do. That's why ITRAK 365 was designed to be the most configurable EHS software solution on the market today. Enrich your organization's safety programs with configurable digital forms that match your organization's specific assets, processes, and terminology.

None of our 200+ incident form templates match your business processes? That’s okay!​ Let us help you plan and build your updated processes using our team of EHS Industry Experts, Best Practices, and a library of 130+ Safety and Compliance controls. Or build your own using our easy to use form building backend.

We understand that workflows are always needing to be updated and or created. Whether your organization is scaling or making some internal changes, having a solution that can handle any situation is important.  That's why ITRAK 365 uses Microsoft's Power Automate to give users full control.

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Stay up-to-date with real-time notifications.

Easily create custom notifications to alert supervisors in the event of an incident. Having the appropriate parties notified instantly with automated workflows reduces the chance for further injury or damage and the down time it could create.

  • Configure Microsoft Power Automate to automatically post safety alerts in Teams channels
  • Set customizable communication hierarchies to make sure the right people have the right data at their fingertips, right when they need it
  • Quickly reference incidents in chat with hero cards and assign corrective actions to field crews and teams, improving case management and future loss prevention.

Assign, track, & manage corrective actions.

ITRAK’s incident management software makes it easier than ever for you to determine and approve corrective actions, assign them to specific users, and track their progress from start to finish.

  • Assign, approve and collaborate on actions and investigations using multiple methods including ITRAK 365 forms, Microsoft Teams Integration and Outlook
  • Review overdue, due and completed actions using ITRAK 365's out-of-the-box Power BI action registry dashboard
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Enhance EHS with powerful reporting & analytics.

ITRAK 365’s Power BI reporting and analytics give leadership teams powerful and detailed insight into the everyday tasks of your employees and organization. By being built on Microsoft's Power Platform, all incident data is stored using Microsoft's Dataverse. This provides one source of accurate and up-to-date data across departments.

  • Create and share 40+ reporting dashboards that were each configured to show exactly what you need.
  • Real-time data is used to give accurate and actionable data that organizations can rely on to keep employees safe.
  • Boost operational efficiency, prevent injuries, and determine the root causes of equipment failures, malfunctions, and defects in near-real time

Watch our Incident Management video

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Click the link below to watch our 2 minute Incident Management overview video and see how it can fit your organization!

Contact Us to learn more!

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Frequently Asked Questions

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